How do I configure an email client/app for MVT email?
Most email clients and applications—Outlook, Thunderbird, Apple Mail, etc.—will automatically configure your MVT email. During the auto-configuration process, you’ll see a list of different email providers, such as Google, AOL, and Microsoft. If you’re asked to select your email provider, select “Other.”
Next, input your name, email address, and email password where prompted. The client should auto-configure. If it does not, you will need to configure it manually. If you’re unsure how to do this on your own, you can look for instructions on the internet or give us a call at 702.397.2601—our techs would be happy to walk you through it.
Settings for MVT email accounts
incoming mail server settings
- Type: IMAP (We support POP3, but unless you have a specific reason for using POP3, pick IMAP. Many more advantages to IMAP)
- Incoming mail server: mail.mvdsl.com
- Encryption method SSL or SSL/TLS
- Port 993
- Username is your full email address
- If you do not know your password, you will need to contact MVT.
- Name: This is the name that people see when you send an email. We recommend using your first and last name.
outgoing mail server settings
- Outgoing mail server: mail.mvdsl.com
- Encryption method StartTLS or SSL
- Port 587
- Your server requires authentication (password and/or use the same username and password as your incoming mail server).
How do I change my email password?
Follow the below steps, or watch the first segment of this how-to video (0:00 to 1:02):
- Visit mvtel.com and select “Check my email” or visit mail.mvdsl.com to log in.
- Enter your email address and password, then log in.
- Visit “Security Options,” then fill out the “Change Password” form using the required fields. Click “Update Password” to save it.
How do I manage spam settings?
Follow the below steps, or watch the middle segment of this how-to video (1:00 to 4:28):
- Visit mvtel.com and select “Check my email” or visit mail.mvdsl.com to log in.
- Enter your email address and password, then log in.
- Visit “Spam Management” from the side navigation bar.
- Choose between aggressive (strict), light, and normal spam filtering. We recommend keeping your setting to “normal.”
- You can enable/disable your auto-spam filter by pressing the green button on this page.
- Click “View more” under the green “enabled” button to view additional spam filtering options.
- You can block by subject, from blacklist, and from whitelist.
- “From” blacklist: if you’re receiving spammy emails from a certain domain or sender in your inbox, add them to your blacklist to automatically send them to your spam folder. An easier way to do this is from your email inbox: click an email you see as spam, and simply click the “spam” button.
- “From” whitelist: if emails you want to receive keep getting filtered to your spam folder, add them to your whitelist to stop them from getting routed to spam. An easier way to do this is from your inbox: select the message you want to add to your whitelist, and click “allow sender.”
How do I add additional email accounts?
Note: only the master email account can add additional accounts.
Follow the below steps, or watch the end segment of this how-to video (4:28 to end):
- Visit mvtel.com and select “Check my email” or visit mail.mvdsl.com to log in.
- Enter your email address and password, then log in.
- Select “Manage Mailboxes” from the side navigation bar, then click “New Mailbox” and fill out the fields as prompted. When finished, click “Create Mailbox.”