MVT Frequently Asked Questions

Phone FAQ's

  1. How do I configure my MVT SimRing service?
  2. How do I send my MVT voicemail messages to my email?
  3. New 725 area code in Nevada

How do I configure my MVT SimRing service?

MVT has two phone systems. One system requires that you configure your SimRing service from your telephone and the other system requires that you setup SimRing from a Webpage. If are on the Webpage system, click here to watch a YouTube video on SimRing setup.

How do I send my MVT Voicemail to Email?

If you are subscribed to MVT's voicemail service you can have your voicemail messages sent directly to your email. Click here for a YouTube video showing you how to configure this new feature.

New 725 area code in Nevada

To ensure a continuing supply of telephone numbers, the new 725 area code will be added to the area served by 702. This is known as an area code overlay. Get ready to change the way you dial your local calls.

What is an area code overlay?

An overlay is the addition of another area code (725) to the same geographic region as an existing area code (702). An overlay does not require customers to change their existing telephone number which includes the area code.

Who will be affected?

The 702 area code generally covers all of Clark County and principally the greater Las Vegas area, serving communities such as:Boulder City, Henderson, Las Vegas, Laughlin, Mesquite, Moapa Valley, North Las Vegas, Spirit Mountain.

What will be the new dialing procedure?

To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 702 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number.

When will the change begin?

Effective August 3, 2013, you should begin using the new dialing procedures whenever you place a call from the 702 area code. If you forget and dial just seven digits, your call will still be completed. Beginning May 3, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again. Beginning June 3, 2014, new telephone lines or services may be assigned numbers using the new 725 area code.

What will you need to do?

In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.

What will remain the same? Who may you contact with questions?

If you have any questions regarding information provided in this notice, please call MVT at 702-397-2601 or visit the Nevada PUC website.